FAQ

Xbet Application FAQ — Your questions, answered

Find answers to any question about registration, deposits, withdrawals, bonuses, or betting — all in one place. If you can't find what you need, our support team is always ready to help.

50+ Q&As Fully in Bengali Regular Updates 24/7 Support
Registration
8 Questions
Payment
10 Questions
Bonus
7 questions
Security
6 Questions
Account & Registration

To register you'll need: an active Bangladeshi mobile number (starting with 01), a valid email address, and your full name and date of birth. You must be at least 18 years old. A national ID is only required at the time of your first withdrawal. Register here

Only one Xbet Application account can be created per mobile number and email address. Attempting to open multiple accounts may result in all accounts and balances being suspended.

on the login page Click the "Forgot Password?" button. A reset link or OTP will be sent to your registered mobile number or email. If you're still having trouble, Help Centerto get in touch.

KYC verification is required before your first withdrawal. Upload photos of both the front and back of your national ID or passport. Verification is usually completed within 24 hours.

After five incorrect password attempts, your account will be temporarily locked. It unlocks automatically after 30 minutes. For persistent issues, contact Help Centerto get in touch.

You can update your email and mobile number from Account Settings. To change your name or date of birth, contact support and provide a reason.
Deposits & Withdrawals

Instant deposits are available via bKash, Nagad, and Rocket. Bank transfers and debit/credit cards are also accepted. The minimum deposit is just ৳200.

Deposits via bKash, Nagad, and Rocket are usually instant (within 1–5 minutes). Bank transfers may take 1–3 business days. If your deposit hasn't arrived after 30 minutes, support let us know.

Withdrawals to verified accounts are typically processed within 15 minutes to 2 hours. KYC verification is required for your first withdrawal; once completed, subsequent withdrawals are processed faster.

The minimum withdrawal is ৳500. The daily maximum withdrawal limit depends on your account's verification level. Fully verified accounts have a significantly higher daily limit.

Xbet Application does not charge any fees on deposits. Withdrawals are generally free, though certain payment methods may carry their own gateway fees.
Bonuses & Promotions

Registration and make your first deposit. A welcome bonus of up to 100% will be credited to your account automatically. To view the full bonus terms and conditions, On the promotions page Go.

The wagering requirement refers to how many times you must bet the bonus amount before withdrawing winnings. For example, 10x means if you receive a ৳100 bonus, you need to place ৳1,000 in bets before withdrawing your bonus winnings.

No, you cannot withdraw directly from a bonus. You must first meet the specified wagering requirements using the bonus, after which any winnings earned can be withdrawn. Full terms are listed on each offer's page.

Share your referral code with a friend. When they register using your code and make their first deposit, you'll receive a referral bonus. The referral limit and bonus amount depend on the current offer.
Betting

You can bet on cricket, football, tennis, badminton, basketball, volleyball, eSports, and more. Live in-play betting is also supported — place bets even as the odds shift during a match.

Pre-match betting means placing your bet before the match starts — odds are generally fixed. Live betting (in-play) means betting while the match is in progress — odds shift every moment, making it far more exciting.

If a bet has the cash-out option available, you can exit the bet before the match ends and receive a payout based on the current odds. This feature is not available on all bets.

If a match is completely cancelled, the full stake is generally refunded. If a reduced number of overs is played (e.g., 20 overs instead of 50), the result is settled using the reduction rule.
Security & Privacy

Yes. Xbet Application uses 256-bit SSL encryption. Your personal and financial information is never shared with third parties. See our Privacy Policy Read on for more details.

Go to Account Settings > Security > Two-Factor Authentication. Enable 2FA using a mobile OTP or an Authenticator App. A code will be required every time you log in after that.

Change your password immediately and log out of all devices. Then Supportplease let us know. We'll investigate and take the necessary steps.
Games & Casino

500+ games available — including slots, Live Casino, table games, and virtual sports. New Games New games are added regularly. All games are easy to play on mobile.

Xbet Application's live casino lets you play in HD video with professional dealers. Bengali-speaking dealer rooms are also available so you can play and chat in Bengali.

Yes. All games on Xbet Application use RNG (Random Number Generator) technology, which is independently audited. The RTP (Return to Player) for each game is listed in the game description.

About FAQ

About the Xbet Application FAQ Page

The Xbet Application FAQ page brings together the most frequently asked questions from our members in one place. Thousands of members ask about registration, deposits, withdrawals, bonuses, and gaming every day — we've compiled the answers to all of those questions right here.

This FAQ page is updated regularly. Whenever new features, payment methods, or policies change, this page is updated right away. Check back from time to time to stay up to date.

If you can't find your answer in the FAQ, contact our Help CenterOur Bengali-speaking support team is available 24/7. Average response time is 2 minutes.

Tip: Type a keyword in Bengali or English into the search box above, and relevant questions will be filtered and displayed instantly.

How to Get Help

Where can I find what I'm looking for?

Search Bar

Type a keyword into the search box at the top of the page. Results will appear instantly.

Topic Tabs

Choose the relevant tab for accounts, payments, or bonuses.

Popular Questions

Check the most frequently asked questions in the sidebar on the right.

Support Team

If you don't find your answer, reach out via live chat or email.

Why Xbet Application?

There's even more to discover beyond what you read in the FAQ

Xbet Application is more than just a betting platform — it's a complete gaming experience.

Instant Payments

Deposit via bKash, Nagad, or Rocket in seconds. Withdrawals are just as fast — most are processed within 30 minutes.

Fully in Bengali

Pages, support, and game descriptions fully available in Bangla — built specifically for Bangladeshi users.

New Offers Every Day

Cashback, free bets, reload bonuses — fresh offers available every day. On the promotions page See.

Seamlessly on mobile

Access the full experience from any smartphone browser — no separate app needed.

Safe & Licensed

256-bit SSL encryption, regular security audits, and two-factor authentication keep your account protected at all times.

Responsible Gaming

Limit setting, cooling-off, and self-exclusion — Responsible Gaming The tool is free.

Got your answer? Now make your move!

Registration on Xbet Application is free and takes just 2 minutes. Sign up today and claim your 100% welcome bonus.

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